Your Investment

Privatehearingcareshouldbeclearfromtheoutset.

FERATA publishes fees for defined consultations and services so you know what to expect before you book. Travel fees throughout metropolitan Melbourne are included as part of the FERATA service. Hearing technology is recommended individually, with fitting fees and the initial optimisation period included in the quoted investment. All our prices are inclusive of GST.

HearingHealth

Comprehensive Diagnostic Hearing Assessment

$375

Medicare and private health insurance rebates may apply for eligible clients, subject to individual eligibility and fund requirements.

Every assessment begins with a careful examination of the outer ear and ear canal. Where required and clinically appropriate, ear wax removal using safe and gentle microsuction is included as part of your assessment.

Comprehensive diagnostic testing then extends beyond a standard hearing test to provide a clear understanding of your outer, middle and inner ear function. You receive your personalised FERATA Hearing Health Record™ to keep, with medical correspondence provided to your GP, ENT or nominated healthcare professional where appropriate.

Independent Second Opinion

$295

A fresh, independent assessment of your hearing, together with a detailed review of your previous results, recommendations and current needs. We consider your hearing, communication requirements, lifestyle and priorities before providing clear, independent recommendations on the most appropriate treatment pathway for you.

Tinnitus Assessment & Management

$395

A detailed assessment of your tinnitus and hearing, followed by a clear management plan based on your symptoms, hearing and the impact on everyday life.

HearingDevices

Hearing Technology

Investment discussed following consultation

Premium hearing technology is selected according to your hearing and the environments that matter to you. Your quoted investment includes professional fitting, verification and an initial optimisation period. Single-device options are available where clinically appropriate.

Private health insurance benefits may be available towards hearing devices for eligible members, subject to individual fund requirements and levels of cover.

If you proceed with hearing devices through FERATA, the fee from your most recent paid appointment will be credited in full towards your hearing-device investment.

Hearing & Device Support

$245

For existing clients who need support between annual hearing assessments. This appointment can be used to address changes in hearing, concerns about how well you are hearing, hearing device adjustments or performance issues, or anything you would like to review or discuss regarding your hearing.

PreventativeHearingCare

Safe and Gentle Ear Wax Removal Using Microsuction

During another FERATA appointment

$115

Safe and gentle ear wax removal using microsuction, where clinically appropriate, during another FERATA consultation.

Ear wax removal is already included in the Comprehensive Diagnostic Hearing Assessment when required, at no additional cost.

Standalone wax removal appointment

$149

A dedicated private consultation for safe and gentle ear wax removal at your chosen location. Travel throughout metropolitan Melbourne is included as part of the FERATA service.

Custom Hearing Protection

$395 per pair

Custom protection created from impressions of your ears for work, music, travel, sleep or recreation. Specialist products are quoted individually where required.

Hearing Rehabilitation & Communication Coaching

$245

An assessment of your current home, workplace and social listening environments, with practical recommendations to help optimise communication where it matters most. We discuss suggested environmental modifications, communication strategies and coaching to make everyday listening easier, with partner, family or friends involved where helpful.

PricingNotes

Standard appointments

Standard business hours are 9am to 5pm. Travel fees throughout metropolitan Melbourne are included as part of the FERATA service. Travel fees for appointments outside metropolitan Melbourne are quoted prior to booking.

Extended hours

FERATA After Hours™ is available from 6am to 9am and 5pm to 9pm. FERATA Overnight™ is available from 9pm to 6am for urgent audiology appointments that cannot wait until the next business day.

Hearing-device purchases

If you proceed with hearing devices through FERATA, the fee from your most recent paid appointment will be credited in full towards your hearing-device investment.

Ear wax removal

Ear wax removal using microsuction is available under the two pricing options outlined above.

Medicare&PrivateHealthInsurance

Medicare rebates may be available for eligible audiology services, subject to applicable referral and eligibility requirements.

Private health insurance benefits may also be available for hearing assessments and hearing devices, depending on your individual cover and health fund.

FERATA can provide the relevant documentation to support eligible claims.

FERATAConcierge™

FERATA After Hours™

6AM TO 9AM · 5PM TO 9PM

$150 call-out fee + appointment fee

For appointments outside FERATA's standard business hours, FERATA After Hours™ provides additional flexibility from 6am to 9am and 5pm to 9pm. A $150 call-out fee applies in addition to the relevant appointment fee.

FERATA Overnight™

9PM TO 6AM

$500 call-out fee + appointment fee

For urgent audiology appointments between 9pm and 6am that cannot wait until the next business day. A $500 call-out fee applies in addition to the relevant appointment fee.

A Higher Standard of Access

FERATAConcierge™Memberships

More than an appointment. A relationship that remains within reach.

Your assessment fee is credited toward membership.

If you join either FERATA Concierge™ membership following your Comprehensive Diagnostic Hearing Assessment, the full assessment fee is credited towards your first-year membership. You simply pay the remaining balance.

Two annual memberships, each offering a distinct level of access, priority and continuity.

Many audiology services can come to you. FERATA is designed to remain with you.

Membership 01

FERATA Concierge™

Expertise that comes to you. All year round.

Structured, proactive support designed to keep your hearing devices performing at their best throughout the year.

Members receive priority scheduling, direct access to their audiologist during business hours with priority response, and appointments arranged at home, at work or in another environment of their choosing. After-hours flexibility is included for clients whose schedules do not always fit within the traditional working day.

Membership also includes a considered range of additional benefits across ongoing appointments, hearing-device support, maintenance and future hearing care, with preferred member rates and privileges available throughout the year.

A considered level of access for clients who want their hearing support managed continuously, not only when something goes wrong.

Ongoing Access · Priority Scheduling · Member Privileges · After-Hours Flexibility

Membership 02 · Limited

FERATA Concierge Plus™

The highest standard of access. Reserved for a few.

An elevated membership for clients who require greater flexibility, more frequent optimisation and support that extends into the environments where hearing matters most.

FERATA Concierge Plus™ includes priority access to reserved appointments, enhanced after-hours availability and a private priority line to your audiologist for urgent hearing-device concerns, any hour, day or night.

Members also receive an expanded level of annual support, additional in-person access, travel-related assistance and a more comprehensive range of member privileges across professional services, hearing-device support and future hearing care.

When you need support, your audiologist remains directly within reach.

Limited to a select number of members and offered by application.

24/7 Priority Access · Reserved Availability · Enhanced Flexibility · Member Privileges